It was a very rugged hook-shaped pendant on a braided cord and one end of the cord had pulled out of the clasp.
I fixed it and returned it: end of transaction, right? Wrong!
I got the cutest thank you card back and have posted some images below. It's my first rel-life thank you card for anything jewelry-related so it's very special to me.
Me, handing back the fixed necklace :)
"Thank you for fixing my neckeles."
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